Patient Billing

Simplifying Your Path to Better Care


The HeartFlow Analysis is a non-invasive personalized cardiac test that shows how each blockage impacts blood flow to your heart. We are committed to ensuring that the HeartFlow Analysis is affordable to everyone who needs the test. However, your insurance coverage, specific plan benefits and the type of facility you visit will determine if you owe anything for the test.

For a majority of patients, the HeartFlow Analysis will be billed through your insurance and provider; the HeartFlow Analysis is covered by Medicare and most commercial insurers. If you are a patient who is part of the HeartFlow Access Program, you may be responsible for paying HeartFlow directly for a portion of the test’s cost; our Patient Support Advisors can help guide you through the billing process and help answer any questions you have. Please read more details about the program below.

If you would like to receive a copy of your HeartFlow Analysis, please complete this form.


Frequently Asked HeartFlow Access Program Questions


How much will the HeartFlow Analysis cost me?
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You may or may not be responsible for costs related to the HeartFlow Analysis depending on your insurance plan. HeartFlow’s Patient Support Advisors can help you find out if your health insurance plan covers the test and how much your out-of-pocket cost may be. They can also advise you if you qualify for any income-based payment programs. You also have the option to pay cash but will need to elect this option before the test is complete.

What is the billing process?
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After the HeartFlow Analysis is completed, HeartFlow will send the claim to your insurance company and notify you that the claim was submitted.

Your insurance company will review the claim and send an Explanation of Benefits (EOB) to you. Please note that the EOB is not a bill. It is an informational summary of the claim.

You will receive a bill from HeartFlow if there is any amount owed after your insurance company has processed your claim. HeartFlow will submit any payment appeals on your behalf to ensure you owe the least amount necessary, but this final amount will vary based on your coverage.

The billing process takes time. You may not receive an EOB or a bill until several weeks or months after the HeartFlow Analysis is completed.

How can I make the payment?
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You can pay your bill using any of the below methods. We also offer cash-pay options, payment plans and low-cost options for those who qualify. Contact us for more details.

  • Pay by phone: call 1-844.4 HF TEST (1.844.443.8378)
    We accept: Visa, Mastercard, American Express, Discover, and Diners Club
  • Pay online: visit this page.
    We accept: Visa, Mastercard, American Express, Discover, and Diners Club
  • Pay by check: Make checks payable to HeartFlow, Inc. and include your account number on the check.

    HeartFlow, Inc
    PO Box 936258
    Atlanta, GA 31192-6258

I didn’t ask for a HeartFlow Analysis, why am I getting this bill?
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After reviewing your CCTA scan, your physician determined that more information was needed to properly diagnose your condition. The process is seamless for you, because it does not require an additional office visit. If you did not see your HeartFlow Analysis, you can request this from our support team using the form below. Many patients find their unique color-coded 3D model to be very informative. Here’s an example of what yours might look like and an example of the summary PDF you can request.

Questions?

Our Patient Support Advisors are ready to help you from 9am – 7pm EST.

1.844.4 HF TEST (1.844.443.8378)
[email protected]


Request Your HeartFlow Analysis


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